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Elisa has sourced the pink and blue colors of the massager, click below to find out more.

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Elisa (England) bought the Smart Massager in discount

THE PRODUCT

Find answers to frequently asked questions about our products, their features and how to use them. Get all the information you need to make the most of your purchase.

IS THE MASSAGER RIGHT FOR EVERYONE?

Yes, E-Liness products are designed for everyone aged 5 and over. They are effective tools tested and approved by doctors, therapists and massage therapists.


The electric pulse massager is designed for people seeking to relieve muscular tension and pain in the head, neck and back. It is ideal for use at home or in the office, offering a practical and effective relaxation solution.


When you buy this intelligent massager, you're also buying good health.

WHAT'S IN THE PRODUCT PACKAGING?

Package contents:
1 X USB neck massager
1 X USB charger
1 X remote control
1 X user manual

HOW LONG CAN A MASSAGE LAST?

Stop at regular intervals. The default value 15 minutes after an automatic power failure, safer, more assured.

HOW LONG DOES THE BATTERY LAST?

USB charging. 1600 mAh battery, charged for 2 hours, massaged for 15 minutes every day, lasted about 1 month.

Charging mode: USB
Voltage: DC5V; 1A; 5W
Battery capacity: 1600mAh

Size: 142*138*60mm/5.59*5.43*2.36"
Material: ABS + 304 stainless steel
Weight: 160g

DELIVERY

Find out everything you need to know about our delivery options.

SHIPPING DETAILS

We can currently offer you a delivery time of between 7 and 15 days after your purchase.

Due to the increasing volume of orders, there may be delays at the moment. Unfortunately, we cannot influence the delivery time or the processing of our carriers, so unexpected delays may occur in the shipment and delivery of your order. We ask for your indulgence and patience.

We also try to keep CO2 emissions as low as possible during transport. That's why we offer free shipping on orders over $100.

If you order only one piece, you will be charged a $9 shipping fee.

If you have any questions, please see our FAQ or contact us directly by e-mail at info@e-liness.store.

RETURN

To return your product, send us an e-mail to info@e-liness.store, and we'll provide you with the shipping address.

You are responsible for shipping costs related to the return of your item. They are not refundable. If you receive a refund, the return shipping cost will be deducted.

Depending on where you live, the time it takes to receive your exchanged product may vary.

If you are shipping an item valued at more than $75, we recommend that you use a tracking service or have your shipment insured. We do not guarantee that we will receive the returned item.

SHIPMENTS NOT RECEIVED, TRACKING SHOWS THEY HAVE BEEN DELIVERED

This can happen when items are sent to workplaces. In some cases, your shipment may have been delivered to a post office or a colleague at your company and someone else has signed for it.

In these cases, you can request proof of delivery on the delivery service's website by filling in a signature request form.

Please note that we will not refund or replace shipments tracked as delivered. For this reason, we always recommend that you have your shipments delivered to a secure address.

WHY HAS MY ORDER BEEN CANCELLED?

If your order has been cancelled unexpectedly, it is likely that our fraud filter has flagged your order as fraudulent. If you're sure this isn't the case, check that the billing address matches the payment method you're using and proceed to checkout again. You can also order again.

WHY TRUST US?

CUSTOMER SERVICE

We offer a professional after-sales service from Monday to Friday from 8 am to 6 pm.

SECURE PAYMENT

We use the latest technology in the sector.

HOME DELIVERY

Your order is delivered to your home as quickly as possible.

SATISFACTION GUARANTEE

We offer a money back guarantee on all our products.